Why improving social housing could be remarkably simple (and affordable)
(Version anglaise seulement)
par Nicky Shaw, Senior Lecturer in Operations Management. Leeds University Business School, University of Leeds
Simon Williams, Associate Faculty, Leeds University Business School, University of Leeds
Researchers looked into how tech could improve the tenant experience – and found instead that many issues could be fixed with a human-centred approach.
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vendredi 17 janvier 2025
