One in ten patient safety incidents in hospitals due to poor communication – new study

By Jeremy Howick, Professor and Director of the Stoneygate Centre for Excellence in Empathic Healthcare, University of Leicester

Patients’ lives are being put at risk by poor communication from healthcare professionals in hospitals worldwide, according to new research my colleagues and I conducted.

Our analysis included 46 studies, published between 2013 and 2024, involving over 67,000 patients across Europe, North and South America, Asia and Australia. And the findings are alarming. We discovered that poor communication was the sole cause of patient-safety incidents in over one in ten cases and contributed to causing incidents…

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