South Africa’s civil servants are missing skills, especially when it comes to technology – report

By Mashupye Herbert Maserumule, Professor of Public Affairs, Tshwane University of Technology
Daniel Nkosinathi Mlambo, Lecturer of Public Administration and Policy, Tshwane University of Technology
John Ntshaupe Molepo, Associate Professor
Mogotsi Caiphus Maleka, Head of the Department of Public Management, Tshwane University of Technology
Moraka Arthur Shopola, Lecturer of Public Administration and Local Government, North-West University
Rasodi K Manyaka, Senior Lecturer of Public Affairs
Ricky Mukonza, Associate Professor , Tshwane University of Technology

South Africa’s goal since 2012 has been to build a capable and developmental state to address the twin challenges of poverty and inequality. The country’s National Development Plan defines a capable state as “well-run and effectively coordinated state institutions with skilled public servants”. A transformative and developmental role is about “consistently delivering high quality services” for the good of society.

To meet these goals, the country requires people…

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