How AI can (and can’t) help lighten your load at work

By Akhil Bhardwaj, Associate Professor (Strategy and Organisation), School of Management, University of Bath

Legend has it that William Tell shot an apple from his young son’s head. While there are many interpretations of the tale, from the perspective of the theory of technology, a few are especially salient.

First, Tell was an expert marksman. Second, he knew his bow was reliable but understood it was just a tool with no independent agency. Third, Tell chose the target.

What does all this have to do with artificial intelligence? Metaphorically, AI (think large language models…

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