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When patients are harmed in hospital, issues aren’t always fixed to avoid it happening again

By Peter Hibbert, Honorary Professor, Australian Institute of Health Innovation, Macquarie University
Jeffrey Braithwaite, Professor, Health Systems Research and Founding Director, Australian Institute of Health Innovation, Macquarie University

One in ten people experience harm associated with their hospital care, such as medication errors, infections, or a deterioration that isn’t managed properly.

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