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Director / Editor: Victor Teboul, Ph.D.
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Independent and neutral with regard to all political and religious orientations, Tolerance.ca® aims to promote awareness of the major democratic principles on which tolerance is based.

Smart brands rein in ad spending when a rival faces a setback − here’s why

By Vivek Astvansh, Associate Professor of Quantitative Marketing and Analytics, McGill University
Imagine: You’re in charge of marketing for a major automaker, and your biggest competitor just recalled thousands of vehicles. Now customers are worried about the safety of cars like yours. Do you seize the moment and ramp up advertising to steal market share? Or do you pull back on ads, fearing that customers will connect your brand with the bad press?

For what marketing professors like me call “substitute brands,” this sort of dilemma pops up all the time. Whether it’s a product recall,…The Conversation


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