How to avoid the latest generation of scams this holiday season

By Shaila Rana, Professor of Information Technology, Purdue University
Nelly Mulleneaux, Faculty, School of Business and Information Technology, Purdue University

Imagine this: Two days before your family holiday party, you get a text about an online order you placed a week ago, saying the package is at your door. It comes with a photo – of someone else’s door. When you click the attached link, it takes you to the online store, where you enter your username and password. Somehow that doesn’t work, even though you answered your security questions.

Frustrated, you call customer service. They tell you not to worry since your package is still on the way. You receive your package a day later and forget all about the earlier hassle. In the end, it…

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