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How did public service leaders talk to staff about Robodebt? What they said – or didn’t – is revealing

By Daniel Casey, Lecturer, School of Politics and International Relations, Australian National University
Maria Maley, Senior Lecturer in Politics, School of Politics and International Relations, Australian National University

We researched what public service leaders said in the immediate aftermath of the Robodebt Royal Commission. What we found doesn’t bode well for learning from failure.

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