Young professionals are struggling to socially adapt in the workplace – educators can help

By Lee Ann Rawlins Williams, Clinical Assistant Professor, Education, Health and Behavior Studies, University of North Dakota

Despite ongoing worries about how artificial intelligence will affect jobs, research shows that employers increasingly value something that only human workers can provide – soft skills. These include knowing how to communicate with co-workers, put others at ease and navigate conflict.

However, these essential skills are often neglected in traditional higher education. Colleges and universities’ primary focus is to teach students how to become experts in their fields, but they often fall short in

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