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A global IT outage brought supply chains to their knees – we need to be better prepared next time

By Sanjoy Paul, Associate Professor in Operations and Supply Chain Management, UTS Business School, University of Technology Sydney
Towfique Rahman, Lecturer, Business Strategy and Innovation, Griffith Business School, Griffith University

We don’t yet know the full cost and scale of the damage, or how long it will take supply chains to fully recover.

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