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Does your service business need AI? Here are 4 rules to help you decide

By David Cohen, Associate Professor of Management and Business, Skidmore College
Christopher Meyer, Lecturer, Zicklin College of Business; Advisor, Lawrence N. Field Center for Entrepreneurship, Baruch College, CUNY
Sudhir Nair, Associate Professor of Business, University of Victoria

Artificial intelligence is the big thing right now, with industries from finance to health care to retail scrambling to adopt AI or risk being left behind. But

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