Tech companies claim AI can recognise human emotions. But the science doesn’t stack up

By Natalie Sheard, Researcher and Lawyer, La Trobe University

Can artificial intelligence (AI) tell whether you’re happy, sad, angry or frustrated?

According to technology companies that offer AI-enabled emotion recognition software, the answer to this question is yes.

But this claim does not stack up against mounting scientific evidence.

What’s more, emotion recognition technology poses a range of legal and societal risks – especially when deployed in the workplace.

For these reasons, the European Union’s AI…

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