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‘Bad-Mannered’ South Africans Go Back to School

When people find out what Courtenay Carey does for a living, their body language changes. “They stand up straighter; they might not talk to me as much,” says the smiling, elegant blonde. So, Carey no longer tells people she’s an “etiquette consultant.” “I’ll rather say, ‘I help teach people the social skills to feel comfortable and confident in any environment,’” she says with an easy laugh, dressed immaculately in a black blazer, matching skirt and white lace...

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